Privacy Policy

Effective Date: 04/02/2025

This privacy policy (hereinafter "PRIVACY POLICY") deals with the protection of Your

privacy while You use Our website which is hereinafter referred to as "PRIVACY POLICY"

and which is located at: www.socialtravelconnections.com

The Product is owned and operated by: Social Travel Connections ABN 82 646 012 880

We are committed to the protection of Your privacy while You use the Product.

This Privacy Policy only applies to the Product. The Product may contain links to

other websites or applications, but if that is the case, the Privacy Policy does not

apply to any of those linked websites or applications.

We gather certain information from users of the Product, so this Privacy Policy

explains what information we collect, how we use it, and your rights in relation to it.

By continuing to use the Product You acknowledge that You have had the chance to

review and consider this Privacy Policy, and You acknowledge that You agree to it.

This means that You also consent to the use of Your information and the method of

disclosure as described in this Privacy Policy. If You do not understand the Privacy

Policy or do not agree to it then please do not use the Product.

1. DEFINITIONS

"Company IP" includes, but is not limited to, the contents, layout, design, colours,

appearance, graphics and imagery of the Website, Content and Materials as well as

all copyrights, trademarks, trade secrets, patents and other intellectual property

contained in the Product, Content and Materials.

"Content" means any content, writing, images, audiovisual content or other

information published on the Product.

"Effective Date" means the date that this Privacy Policy comes into force.

"Items" means any and all of the Product, Services, Content and Materials

collectively.

"Materials" means any materials, information or documentation that We may provide

to You in connection with Your use of the Services or Product including

documentation, data, information developed by Us or owned by Us, and other

materials which may assist in Your use of the Services or Product.

"Parties" means both You (the user of the Product) and Us (the owner of the Product)

collectively.

"Personal Information" means information that we obtain from You in connection with

Your use of the Product.

"Privacy Policy" means this privacy policy.

"Product" means the website including all pages, all sub pages, all blogs, all forums,

all other connected pages and all other connected internet content whatsoever, the

home page or main page of which is located at: www.socialtravelconnections.com

"Services" means any or all services provided by or on the Product.

"Third Party Links" means links or references to websites other than the Website, to

content other than the Content or to materials other than the Materials, none of which

are controlled by Us.

"Third Party Service Provider" means a third party, separate from Us or Our company

but which provides services that assist Us in serving You. This may include but is not

restricted to web hosting, IT services, security services, payment processing,

deliveries, customer service, order fulfilment or other services.

"Us", "We", "Our" or "the Owner" refers to Richelle Stewart

"Us", "We", "Our" or "the Owner" also includes any employees, affiliates, agents or

other representatives of Richelle Stewart

"You" or "Your" refers to the user of the Website.

"Your Content" means any Content posted to or added to the Website, Content or

Materials by You or by somebody authorised by You or doing so on Your behalf.

2. INTERPRETATION

a. In this Privacy Policy, unless the context otherwise requires, the following rules

of interpretation shall apply:

I. Words referring to one gender include every other gender.

II. Words referring to a singular number include the plural, and words

referring to a plural include the singular.

III. Words referring to a person or persons include companies, firms,

corporations, organisations and vice versa.

IV. Headings and titles are included in this Privacy Policy for convenience

only and shall not affect the interpretation of this Privacy Policy.

V. Each Party must, at its own expense, take all reasonable steps and do all

that is reasonably necessary to give full effect to this Privacy Policy and the

events contemplated by it.

VI. Any obligation on a Party not to do something includes an obligation not

to allow that thing to be done.

3. TYPE OF INFORMATION AND HOW IT IS COLLECTED

a. When You use the Product, We may collect information from You through

automatic tracking systems (such as information about your browsing

preferences).

b. In addition, We may collect information that You volunteer to Us (such as

information that You provide during a sign up process or at other times while

using the Product).

c. In order to access some specific features of the Product, You are required to

provide some Personal Information. During this process, We collect some of

Your Personal Information, in the following manner:

I. We will not collect information that identifies You personally, except when

You specifically volunteer that information to Us when using specific Product

features. These specific Product features might include, but are not limited

to:

A. making purchases

B. receiving notifications by text message or email about events and

promotions

C. receiving general emails from Us

D. Participating in competitions, surveys or marketing

II. In addition to any Personal Information that You are required to provide in

order to access these additional Product features, in some cases You may

be required to provide more specific information. For example, in order to

make purchases, You may need to provide credit card information, billing

information and postal addresses.

d. From time to time We may request information from You to assist Us in

improving Our Product, Services, Content or Materials. For example, We may

ask You to answer some questions about Your demographics, Your shopping

preferences, or Your other preferences in relation to the Product.

e. In addition to collecting the Personal Information as already described in this

clause, we may also collect the following Personal Information:

Martial status, occupations, criminal convictions or any reason that may

deem you a cause of concern to be on our tours with women and children.

4. COOKIES

a. Cookies are small files stored on Your computer or mobile device which collect

information about Your browsing behaviour.

b. Cookies do not access information which is stored on Your computer.

c. Cookies enable us to tailor our configurations to Your needs and preferences,

in order to improve Your user experience.

d. Most internet browsers accept cookies automatically, although You are able to

change Your browser settings to control cookies, including whether or not You

accept them, and how to remove them. You may also be able to set Your

browser to advise You if You receive a cookie, or to block or delete cookies.

However, if You do this, You may be prevented from taking full advantage of the

Product.

5. HOW YOUR INFORMATION IS STORED

a. Please note that no systems involving the transmission of information via the

internet, or the electronic storage of data, are completely secure. However, we

take the protection and storage of Your Personal Information very seriously. We

take all reasonable steps to protect Your Personal Information.

b. We use appropriate physical, digital, managerial and security systems to store

Your Personal Information and to protect it against unauthorized access,

destruction or disclosure.

6. THIRD PARTIES

a. We may provide some of Your Personal Information from time to time to Third

Party Service Providers so that they can help us to serve You via the Product. In

particular, We may use Third Party Service Providers to assist with information

storage (such as cloud storage).

b. We may provide some of Your Personal Information to Third Party Service

Providers for the purpose of analysing data or tracking usage. For example, We

may use these services to find out where page requests come from, dates and

times of page requests, details of any website that referred You to the Product

and other details about Your usage of the Product. This information enables Us

to understand patterns of usage of the Product, and to improve the Product.

c. We may use Third Party Service Providers to host the Product. If this occurs,

that Third Party Service Provider is likely to have access to some of Your

Personal Information.

d. For Your information, some of Our Third Party Service Providers may be

located outside Australia and may not be subject to Australian privacy laws. The

countries or regions in which our Third Party Service Providers may be located

include:

Local Travel providers, tour operators, airlines, worldwide as per country

visited requires.

e. Your Personal Information will not be sold or otherwise transferred to

other third parties without Your approval.

f. Notwithstanding the other provisions of this Privacy Policy, We may provide

Your Personal Information to a third party or to third parties in order to protect the

rights, property or safety, of Us, Our customers or third parties, or as otherwise

required by law.

g. We will not knowingly share Your Personal Information with any third parties

other than in accordance with this Privacy Policy.

h. If Your Personal Information might be provided to a third party in a manner

which is other than as explained in this Privacy Policy, You will be notified. You

will also have the opportunity to request Us not to share that information.

7. RELATED ENTITIES

a. We may share Your Personal Information, including Personal Information that

identifies You personally, with any of Our parent companies, subsidiary

companies, affiliates or other trusted related entities.

8. COMBINING INFORMATION

a. We may combine, link or aggregate some of Your information in order to

obtain a better understanding of Your requirements. This may enable Us to

better design the Product and may also assist with Our business or

administration requirements.

b. We may also share aggregated information with third parties but only if that

aggregated information does not contain any information that identifies You

personally.

9. HOW YOUR INFORMATION IS USED

a. We use Your Personal Information to help us improve your experience with

Our Product. We may use Your Personal Information for purposes including but

not limited to:

I. order fulfilment.

II. providing customer service to You.

III. marketing and advertising to You including both direct and indirect

marketing and advertising and including marketing and advertising about

products that may interest You based on Your personal preferences or

demographics.

IV. advising You about updates to the Product or related Items.

10. ADDITIONAL PROVISIONS REGARDING COLLECTION, USE AND STORAGE

a. In addition We may deal with Your Personal Information in the following

specific circumstances:

If there is a genuine concern for your safety, protecting women and children

against violence.

11. MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS

a. Part or all of Our business may be merged, restructured or sold including but

not limited to through an ordinary sale of business or of stock, a corporate

reorganisation, a change in control, bankruptcy or insolvency proceedings.

b. In the event that such a merger, restructure or sale occurs as described in the

preceding sub-clause hereof, We may transfer Your Personal Information,

including personally identifiable information, as part of that merger, restructure or

sale.

12. EMAIL OPT IN/OUT

If You receive an email from Us in relation to the Product and would prefer not to

receive such correspondence in the future, You may follow the instructions in the

email to opt out of future correspondence. You may also contact Us, using the

details at the bottom of this Privacy Policy, in order to opt out of future

correspondence. We will make all reasonable efforts to promptly comply with

Your requests. However, You may receive subsequent correspondence from Us

while Your request is being handled.

13. ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL

INFORMATION

a. You have the right to request access to any of Your Personal Information

which We are holding.

b. You have the right to request that any of Your Personal Information which We

are holding be updated or corrected.

c. In order to request access, an update or a correction to Your Personal

Information, you may contact us using the details at the end of this Privacy

Policy.

d. In addition, You should use the following procedure in order to request access

or correction to Your Personal Information:

Please email info@socialtravelconnections.com.

14. DISCLAIMER REGARDING SECURITY

By continuing to use the Product, You agree to the terms of this Privacy Policy.

You acknowledge, agree and accept that no transmission of information or data

via the internet is completely secure. You acknowledge, agree and accept that

We do not guarantee or warrant the security of any information that You provide

to Us, and that You transmit such information at Your own risk.

15. CHANGES TO THIS POLICY

a. We may make changes to this Privacy Policy at any time in Our sole

discretion.

b. If We make changes to this Privacy Policy, unless We obtain Your express

consent to those changes, then such changes will only apply to any information

that We obtain from You after the date that the changes take effect.

c. If We make changes to this Privacy Policy, Your continued use of the Product

after the date that the changes take effect confirms that You acknowledge,

accept and agree to those changes.

16. COMPLAINTS

a. We take customer satisfaction very seriously. If You have a complaint in

relation to Our handling of Your Personal Information, We will endeavour to

handle it promptly and fairly. For Your information, an overview of Our complaints

handling procedure is as follows:

I. Any complaints are forwarded to Our complaints officer for review. We aim

to review all complaints within 7 days of receiving them (although this cannot

be guaranteed). If necessary, the complaints officer may then refer the

complaint to another section within Our organisation for consideration. If

further information is required, We may contact You to request that

information. If We accept fault in relation to the complaint then We will

propose a resolution (which may or may not be the same as any resolution

proposed by You). If We do not accept fault, then We will contact You to

advise You of this. We aim to complete this entire process within 21 days,

provided that We are provided complete information in the first place

(although this cannot be guaranteed). However, if You do not provide

complete information then this is likely to delay the handling of Your

complaint.

II. All complaints should be provided in writing either by email or regular mail,

using the contact details at the end of this privacy policy. Describe the nature

of your complaint including any relevant dates, people involved, any

consequences that have occurred, and what you believe should be done to

rectify the issue. We will endeavour to respond within 21 days, although we

cannot guarantee this.

III. If You are not satisfied with Our response to Your complaint, You may

refer your complaint to the relevant external dispute resolution organisation

in Your area.

17. CONTACT US

You can contact Us about this Privacy Policy using the following details:

info@socialtravelconnections.com